Privacy Policy

Effective Date: September 20, 2024
Last Updated: 09/20/2024

At Eco Plumbing Supply, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from our store. By accessing our website and using our services, you agree to this Privacy Policy.

We collect various types of information to provide and improve our services. This includes:

• Contact Information: When you make a purchase or register on our site, we collect information such as your name, billing and shipping address, email address, and phone number.
• Payment Information: We collect payment details, including credit card information, through secure payment processors to complete transactions.

• Browser and Device Information: We collect information about the device and browser you use to access our site, including IP addresses, browser types, and operating systems.
• Usage Data: We track how you use our website, including pages viewed, time spent on each page, and the links you click.

• We use cookies to enhance your browsing experience and gather information about website usage. Cookies are small files stored on your device that help us personalize content, remember your preferences, and provide targeted advertising.

We use the information collected for various purposes, including:

• To Process Transactions: Your personal and payment information is used to process orders, deliver products, and communicate order status.
• To Improve Our Website and Services: Usage data helps us improve site functionality and user experience.
• To Send Marketing Communications: If you opt-in, we may send you promotional emails about new products, special offers, or updates. You can unsubscribe from these emails at any time.
• To Prevent Fraud: We use personal and non-personal information to detect and prevent fraud or other malicious activities.

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders (e.g., shipping carriers, payment processors).
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example, we retain order information for tax and legal reporting obligations.

We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. These measures include encryption, secure payment gateways, and regularly updating our security protocols. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

As a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). These include:

• Right to Access: You have the right to request a copy of the personal information we have collected about you over the past 12 months.
• Right to Deletion: You can request that we delete the personal information we have collected, subject to certain legal exceptions.
• Right to Opt-Out of Sale: Though we do not sell personal information, you have the right to opt-out of future sales if this policy changes.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under CCPA.

To exercise any of these rights, please contact us at order@ecoplumbingsupply.com We will verify your identity before processing any requests.

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child under 18 has provided us with personal information, please contact us immediately, and we will take steps to remove that information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically for any updates or changes.

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: order@ecoplumbingsupply.com
• Phone: 1(951) 840-6776
• Mailing Address: 12495 Limonite Ave # 1125 Eastvale, California, USA

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

This policy is designed to be compliant with California's CCPA while addressing key areas of privacy, data collection, and consumer rights.